Your file · sample

Your file is open.

Answered now, 24 hours a day
Your file opens while you talk
Stay connected by text, anytime

Sample file — synthetic details. This is exactly what a caller’s file page looks like.

Free 24/7 criminal law information · not legal advice · not a law firm

Remandly intake lineReady

Talk it through now about my file. A live agent answers, and a file opens while you talk.

or call +1 289-367-7860

24hThe office is on it now
<1sTo a live answer when you tap
ONOntario
ABAlberta

Remandly intake lineReady

Wheels in motion

What happens when you tap.

Every step below is a real event on your file. You get one short text for each, and never one that isn't true.

You talk. It starts.The moment you speak, your file is being built. Interrupt, take your time — it's your story.
Your file opens while you're still talking.File number texted to you before you hang up.
Your papers go straight in.Snap a photo; it lands on your file in seconds.
The office picks it up.A real person at a criminal defence lawyer's office, with everything you said in front of them — nothing to repeat.
You stay connected the whole time.Text the same line anytime, day or night. It knows your file.

Built to the standard your situation deserves.

Not a chat widget bolted onto a website. A Canadian intake system, designed with defence counsel, held to the rules that protect you.

PrivacyPIPEDACanada's federal privacy law governs how your information is collected, used and kept.

SecurityEncrypted end to endIn transit and at rest, on infrastructure independently certified to SOC 2 Type II and ISO 27001.

ConsentNothing saved without your yesYou hear what is recorded before it is kept. You can ask for it to be deleted.

DataNo card. No SIN. Ever.We never ask. If you say it, it is not stored.

RetentionKept only while your matter is openThen deleted. Every access is logged.

AccessWCAG 2.1 AAWorks with screen readers, large text and one hand at 2 a.m.

Canadian owned. Canadian built. Handled under Canadian privacy law. Where processing happens

Remandly is not a law firm and does not give legal advice. Certifications named above belong to the infrastructure providers Remandly is built on.

Worried about cost? The office we work with offers payment arrangements — ask about options in your first conversation. They take private retainers only. If you need Legal Aid, Legal Aid Ontario can tell you whether you qualify: 1-800-668-8258. Nothing here is legal advice.

File R-5A1C90

Opened 2:14 a.m. Someone is on it now

Tap a paper, snap it, watch it go green. A photo is enough.

Release paper — added
Fingerprint appointment — added
Anything else the officer handed over

Sam · Ontario · reach on 555-0142

Where your file is

You talked. It started.Your words are on the file.
File openedThe office can see it now.
Papers inPhotograph anything you were handed.
The office callsPick up even if you don't recognise the number.

Your papers

Release orderReceived
Promise to appearReceived
Conditions sheetStill needed

This is a sample file. Nothing here belongs to a real person.

While you wait

A text has already gone to 555-0142 with this link, what happens next and what to bring. A criminal defence lawyer’s office has the brief.

PIPEDACanadian privacy law
EncryptedIn transit and at rest
Your yes firstNothing saved without it
No card. No SIN.Never asked
Kept while openThen deleted
CanadianOwned and built here

Remandly is not a law firm and does not give legal advice. Free 24/7 criminal law information.

Your situation
How to reach you
The details
Papers

Say what happened.

Tap the button and talk. Nothing is sent until you press Send.

What is this about?

We're building your file. Where should we send the file number?

One text with your file number and page. Nothing else.

Mobile number

When's best for the office to reach you?

What should the office call you?

First name is enough.

First name

Any papers at all?

Where should we send your file copy and the paperwork for your situation?

And a second number for the office — in case yours is tied up at the courthouse or with family.

A partner, a parent, a friend. Only used if the first number doesn't answer.

Second number

Got a minute for a few more that help the office prepare?

A few short ones. You can stop any time.

Quick question?

One line back, then you're returned to where you were. Not legal advice.

Your question

Ask Remandly.

Free 24/7 criminal law information · not legal advice · not a law firm. Type it or say it.

Your question

Check it, then send.

Tap anything to change it.

How would you like to handle fees? Optional

Your file is open.

Open your file page

Keep this number. Quote it if you call.

Text us at 289-367-7860 anytime — questions, papers, updates. A real answer comes back, day or night.

Remandly works in Ontario and Alberta only.

Nothing was sent and no file was created. Pick your province for its legal aid line.

Your file is open.

What happens when you tap.

Built to the standard your situation deserves.

Where your file is

Your papers

While you wait

Read next

Say what happened.

We're building your file. Where should we send the file number?

When's best for the office to reach you?

What should the office call you?

Any papers at all?

Where should we send your file copy and the paperwork for your situation?

And a second number for the office — in case yours is tied up at the courthouse or with family.

Got a minute for a few more that help the office prepare?

Quick question?

Ask Remandly.

Check it, then send.

Your file is open.

Remandly works in Ontario and Alberta only.