Remandly Line open — talk now, your file starts today

Ontario & Alberta · criminal charges

Talk to someone right now. Your file starts tonight.

Arrested, charged, or police want to talk — say what happened in your own words. Your story goes to a criminal defence lawyer's office with a file already open.

Free 24/7 criminal law information · not legal advice · not a law firm

Remandly intake lineReady

  • 24hCallback within 24 hours
  • ONOntario
  • ABAlberta

Wheels in motion

What happens when you tap.

Every step below is a real event on your file. You get one short text for each, and never one that isn't true.

  1. You talk. It starts.The moment you speak, your file is being built. Interrupt, take your time — it's your story.
  2. Your file opens while you're still talking.File number texted to you before you hang up.
  3. Your papers go straight in.Snap a photo; it lands on your file in seconds.
  4. The office picks it up.A real person at a criminal defence lawyer's office, with everything you said in front of them — nothing to repeat.
  5. You stay connected the whole time.Text the same line anytime, day or night. It knows your file.

Built to the standard your situation deserves.

Not a chat widget bolted onto a website. A Canadian intake system, designed with defence counsel, held to the rules that protect you.

PrivacyPIPEDACanada's federal privacy law governs how your information is collected, used and kept.
SecurityEncrypted end to endIn transit and at rest, on infrastructure independently certified to SOC 2 Type II and ISO 27001.
ConsentNothing saved without your yesYou hear what is recorded before it is kept. You can ask for it to be deleted.
DataNo card. No SIN. Ever.We never ask. If you say it, it is not stored.
RetentionKept only while your matter is openThen deleted. Every access is logged.
AccessWCAG 2.1 AAWorks with screen readers, large text and one hand at 2 a.m.

Canadian owned. Canadian built. Handled under Canadian privacy law. Where processing happens

Remandly is not a law firm and does not give legal advice. Certifications named above belong to the infrastructure providers Remandly is built on.

Worried about cost? Firms we work with offer payment arrangements — ask about options in your first conversation. They take private retainers only. If you need Legal Aid, Legal Aid Ontario can tell you whether you qualify: 1-800-668-8258. Nothing here is legal advice.

  1. Your situation
  2. How to reach you
  3. The details
  4. Papers

Say what happened.

Tap the button and talk. Nothing is sent until you press Send.

What is this about?

We're building your file. Where should we send the file number?

One text with your file number and page. Nothing else.

When's best for the office to reach you?

What should the office call you?

First name is enough.

Any papers at all?

Where should we send your file copy and the paperwork for your situation?

And a second number for the office — in case yours is tied up at the courthouse or with family.

A partner, a parent, a friend. Only used if the first number doesn't answer.

Got a minute for a few more that help the office prepare?

A few short ones. You can stop any time.

Quick question?

One line back, then you're returned to where you were. Not legal advice.

Ask Remandly.

Free 24/7 criminal law information · not legal advice · not a law firm. Type it or say it.

Check it, then send.

Tap anything to change it.

How would you like to handle fees? Optional

Your file is open.

Open your file page

    Keep this number. Quote it if you call.

    Text us at 289-367-7860 anytime — questions, papers, updates. A real answer comes back, day or night.

    Remandly works in Ontario and Alberta only.

    Nothing was sent and no file was created. Pick your province for its legal aid line.