Remandly Line open — answered 24/7, not voicemail
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Press

Press

Facts about Remandly for reporters: what it is, who runs it, where it works, and how to reach us.

Answered 24/7 · Your file opens while you talk · Text any time

Remandly intake lineReady
Or chat by text

Talk it through — the line answers and your file opens while you talk.

or call +1 289-367-7860

  • Free
  • Private
  • No pressure
  • Canadian

What Remandly is

Remandly is a free 24/7 criminal law information line for Ontario and Alberta. People who are arrested, charged or contacted by police — or calling for someone in custody — can talk, text or type a question at any hour and get plain information about how the process usually works. When someone wants help, a file opens while they talk and goes to a criminal defence lawyer’s office. Remandly is not a law firm and gives no legal advice.

Facts

  • Founded: 2026
  • Based in: Markham, Ontario
  • Ontario Business Identification Number: 1001735963
  • Where it works: Ontario and Alberta
  • How people reach it: the line 289-367-7860 (call or text), web chat, and the free Ask page
  • Cost to the public: free
  • How it is paid: participating offices pay flat software fees — never per client, per referral, or a share of a legal fee (Lead routing)

Founder

Ali Sheikh founded Remandly. He is Director of Finance at an Ontario criminal law firm and is based in Markham, Ontario. He is not a lawyer, and nothing on this site is his legal opinion.

Logos

Press contact

Email intake@remandly.ca with “Press” in the subject line.

Mailing address Remandly 570 Hood Rd, Unit 14, Suite 5009 Markham, ON L3R 4G7 Canada

Free 24/7 criminal law information · not legal advice. Legal Aid Ontario: 1-800-668-8258 · Legal Aid Alberta: 1-866-845-3425

  • PIPEDACanadian privacy law
  • EncryptedIn transit and at rest
  • Your yes firstNothing saved without it
  • No card. No SIN.Never asked
  • Kept while openThen deleted
  • CanadianOwned and built here

Remandly is not a law firm and does not give legal advice. Free 24/7 criminal law information.

Read next

  1. Your situation
  2. How to reach you
  3. The details
  4. Papers

Say what happened.

Tap the button and talk. Nothing is sent until you press Send.

What is this about?

We’re building your file. Where should we send the file number?

One text with your file number and page. Nothing else.

When’s best for the office to reach you?

What should the office call you?

First name is enough.

Any papers at all?

Where should we send your file copy and the paperwork for your situation?

And a second number for the office — in case yours is tied up at the courthouse or with family.

A partner, a parent, a friend. Only used if the first number doesn’t answer.

Got a minute for a few more that help the office prepare?

A few short ones. You can stop any time.

Quick question?

One line back, then you’re returned to where you were. Not legal advice.

Ask Remandly.

Free 24/7 criminal law information · not legal advice · not a law firm. Type it or say it.

Check it, then send.

Tap anything to change it.

How would you like to handle fees? Optional

Your file is open.

Open your file page

    Keep this number. Quote it if you call.

    Text us at 289-367-7860 anytime — questions, papers, updates. A real answer comes back, day or night.

    Remandly works in Ontario and Alberta only.

    Nothing was sent and no file was created. Pick your province for its legal aid line.